DG Electrical ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

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1. Information We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and postal address when you fill out forms or communicate with us.

• Technical Data: Your IP address, browser type, and version, time zone settings, and information on how you interact with our website (via cookies and analytics tools).

• Marketing Preferences: Information on your preferences in receiving marketing from us and your communication preferences.

 

2. How We Use Your Data

We use the information we collect in the following ways:

• To process requests, manage bookings, provide electrical services, and communicate with you.

• We may use data to understand how users interact with our website and improve its content and functionality.

• To send you information about our services, promotions, or offers, provided we have your consent to do so.

• To meet our legal obligations, such as maintaining accurate records for tax purposes.

 

3. How We Share Your Data

We do not share your personal data with third parties except in the following cases:

• We may share your data with third-party providers who assist us in operating our business (e.g., payment processors, web hosting services), but they are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

• We may disclose your data if required to comply with legal obligations or to protect the rights, property, or safety of DG Electrical, our clients, or others.

 

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, please be aware that no method of transmitting information over the internet or storing information is completely secure, and we cannot guarantee the absolute security of your personal data.

 

5. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete data we hold.

• Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for us to retain it.

• Right to Restrict Processing: You can ask us to limit the processing of your data in certain circumstances.

• Right to Data Portability: You can request that we provide you with your personal data in a commonly used format.

• Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.

 

To exercise any of these rights, please contact us at djgelectrical@outlook.com.

 

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements. Typically, this means we will retain your personal data for as long as you remain a customer and for a period thereafter to comply with legal obligations.

 

7. Cookies

We use cookies and similar tracking technologies on our website to enhance user experience and analyse website traffic. You can choose to accept or refuse cookies via the cookie settings on your browser. For more details on how we use cookies, please see our Cookie Policy.

 

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, we will notify you by email or through our website. Please check back frequently to see any updates or changes to our Privacy Policy.

 

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

DG Electrical
Email: djgelectrical@outlook.com